Best Airline of the World was awarded to Qatar Airways for the second year in a row at the Skytrax 2012 World Airline Awards. Qatar Airways also won awards for best seats, best lounges and others. The awards were given during the Farnborough International Airshow near London.
The Skytrax Awards depends on people's choice through a survey carried out for 10 months. They measure passengers' satisfaction levels by surveying passengers in all cabin class from a 100 countries. The survey includes 38 key performance indicators including check-in, boarding, on board seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service. This year the survey covered over 200 airlines, from international to domestic carriers.
The World's Best Airlines 2012:
8. Emirates
9. Thai Airways
For a full list check their site.
